1. Information We Collect
When you contact or use the services of Labi Spells, we may collect information such as:
- Your name
- Phone number or WhatsApp number
- Email address
- Information you provide through our contact forms
- Details about the service you are interested in
- Payment or transaction information where necessary
- Messages, inquiries, and other information you voluntarily provide
We only request information that is reasonably necessary to communicate with you and provide our services.
2. How We Use Your Information
We may use the information we collect to:
- Respond to your inquiries and requests
- Provide and manage our services
- Communicate with you about your consultation or service
- Process payments where applicable
- Provide customer support
- Maintain records of transactions and communications
- Improve our website and services
- Prevent fraud, misuse, or unauthorized activity
- Comply with applicable legal requirements
3. Confidentiality
We understand that clients may provide personal or private information when seeking spiritual guidance or traditional services. We aim to treat such information respectfully and confidentially.
We do not intentionally publish or publicly disclose your private information without your permission, except where disclosure is required by law or necessary to protect our legal rights and security.
4. Information Sharing
Labi Spells does not sell or rent your personal information to third parties.
Information may be shared with trusted service providers when reasonably necessary to operate our website, process payments, provide communication services, or perform other business functions. Such providers should only receive information necessary for the relevant service.
We may also disclose information where required by law, legal process, or a legitimate governmental request.
5. Cookies
Our website may use cookies and similar technologies to improve functionality, understand how visitors use the website, remember preferences, and improve the user experience.
You can adjust your browser settings to refuse or delete cookies. However, disabling certain cookies may affect some website functionality.
6. Third-Party Services
Our website may contain links to or integrate services operated by third parties, such as payment providers, social media platforms, messaging services, analytics services, or other external websites.
Labi Spells is not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any third-party services you use.
7. Data Security
We take reasonable administrative and technical measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss.
However, no website, electronic transmission, or online storage system can be guaranteed to be completely secure.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business records, resolving disputes, and complying with legal obligations.
When information is no longer required, we may securely delete or anonymize it where appropriate.
9. Your Privacy Rights
Depending on applicable law, you may have the right to:
- Ask what personal information we hold about you
- Request correction of inaccurate information
- Request deletion of certain personal information
- Withdraw consent where processing is based on consent
- Ask questions about how your information is used
To exercise any applicable privacy rights, please contact Labi Spells using the contact details provided on our website.
10. Children’s Privacy
Our website and services are not intentionally directed toward children. We do not knowingly collect personal information from children without appropriate consent.
If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.
11. Changes to This Privacy Policy
Labi Spells may update this Privacy Policy from time to time to reflect changes to our services, website, or legal requirements.
Any updates will be posted on this page with a revised effective date.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact Labi Spells through the contact information available on our website.
Labi Spells
Spiritual Guidance and Traditional Services